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Have you ever noticed that there are some people we just seem to get along with really easily, and then there are others that just rub us up the wrong way? We find ourselves talking at cross purposes & arguments & misunderstanding seem to erupt from nowhere.  Often, what’s at the root of this are our individual behavioral styles –...

Here, we will learn how to “sell” your ideas to others based on the benefits of acting on them to introduce and reinforce the use of Action-Benefit Statements to motivate the audience. We will go over the value and practice of using language that is understandable and that speaks to the recipients’ interests. Using calls to action (CTA)....

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas...

You have so many stories inside of you, and you are burning to tell them. But how do you get from inspiration to publication? In this Los Angeles Freelance Journalism Class, successful journalist Sophia Kercher (NY Times, Elle) will take you through the paces of the freelance life. You’ll learn how to pitch to editors, keep your pile of ideas fresh,...

Want to turn your creative writing chops into a healthy freelance paycheck? From email marketing, SEO and web copy to writing for social media and advertorial, get the skills you need to break into advertising as a creative writer. In this 5-week Online Copywriting Class, Copywriting Master and Branding Guru Michelle Nam Fischer (Clients include T-Mobile,...

Even in the best corporate cultures, some conversations are tricky. Explore why these conversations are so difficult, how to manage emotions that result from this, and what strategies to apply as managers, leaders, or individual contributors, to navigate these challenging conversations.  This Express Skills course would augment Mastering the...

Who Should Attend Early career professionals or anyone interested in enhancing their fundamental verbal communication skills, including coordinators, specialists, analysts, consultants, associate managers, project managers, and leadership-track administrative professionals. Let’s face it: There’s no substitute for in-person, one-on-one communication,...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...

Apply well-honed communication techniques to navigate common work challenges. This distinctive certificate program incorporates skill practice, role-play activities and real-time feedback to help you take your communication skills to the next level. Using real-life workplace scenarios in a supportive environment, you’ll practice communicating with...

Communicating virtually is convenient and a huge asset if/when we know how to use it to our best advantage—but few of us have the experience to consistently do so. Take this course to learn how to tame and leverage the digital communication tools you and your team use every day and get more things done with greater impact.  In addition to...

Note: This is an open enrollment course beginning January 4, 2023 - March 24, 2023. Please note, joining after January 4th means you will be entering a course that has already started. Students are welcomed to join ANY Monday and instructors are familiar with adapting the course to accommodate new enrollees. Apply TOEFL grammar and vocab to practical...

If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best. Productivity stems from face-to-face communication, as well as your ability to...

Behavioral Interviewing: Building a Consistent Framework and Process Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely...

This is an online course. Zoom link will be sent to you upon enrollment. Overcome public speaking fear with gradual exposure, in a supportive environment. Based out of New York City for 30 years, we are now offering these classes online to an international audience. Once the 10 session package is purchased, the student may use their sessions however...

This is an online course. Zoom link will be sent to you upon enrollment. Overcome public speaking fear with gradual exposure, in a supportive environment. Based out of New York City for 30 years, we are now offering these classes online to an international audience. Once the 10 session package is purchased, the student may use their sessions however...