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Leadership Strategies for Creating a Respectful Workplace

Learn practical strategies to create a more respectful and productive workplace in this leadership course from the American Management Association. Gain the skills to recognize and handle offensive and inappropriate behaviors, coach staff to deal with offenders, and foster a culture of civility and mutual respect. Enhance productivity and reduce morale issues with this essential training.

  • All levels
  • 21 and older
  • $2,595
  • Live, interactive online classroom
  • 46 hours & 30 minutes over 6 sessions
Leadership Strategies for Creating a Respectful Workplace

Start Dates (1)

  • $2,595
  • Live, interactive online classroom
  • 46 hours & 30 minutes over 6 sessions
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Show all 6 sessions
  • Mon, May 06 at 9:00am - 5:00pm
  • Tue, May 07 at 9:00am - 4:30pm
  • Mon, Jul 15 at 9:00am - 5:00pm
  • Tue, Jul 16 at 9:00am - 4:30pm
  • Thu, Nov 14 at 9:00am - 5:00pm
  • Fri, Nov 15 at 9:00am - 4:30pm
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Class Description

Description

What you'll learn in this leadership training:

Build and support a more positive and productive workplace climate.

Who Should Attend:

Senior managers, directors, vice presidents, division heads, managers, human resource professionals, OD personnel and others in positions of leadership.

A workplace where employees treat one another with civility and respect is far more likely to function at optimum levels of productivity. Unfortunately, the rise of disrespectful behaviors in business seems to be at epidemic levels, and the result is a steady erosion in morale and productivity. This seminar provides strategies for leaders and managers to recognize and handle offensive, disrespectful and inappropriate behaviors. It also explores how to improve productivity by modeling better behavior and fostering a culture of civility and mutual respect.

How you will benefit:

  • Reduce the likelihood that smaller issues will escalate into larger confrontations
  • Use appropriate tools to deal with rudeness, incivility and harassment
  • Be better equipped to coach staff to deal with offenders
  • Enhance project success through improvements in workflow
  • Help reduce time away from work, worker’s compensation claims and health insurance costs
  • Be prepared for possible Healthy Workplace legislation

What you will cover:

  • Creating a working definition of workplace disrespect and incivility
  • Tools for calculating the true costs of a disrespectful climate to teams and the organization
  • Assessing a manager’s own actions and how they influence certain behaviors
  • Coaching employees to deal successfully with disrespectful situations before issues escalate
  • Identifying key actions successful companies use to create respectful workplaces
  • Applying strategies and overcoming obstacles to build a positive, respectful climate

Course outline:

Learning Objectives

  • Recognize Disrespect in the Workplace
  • Correlate the Relationship Between Organizational Climate and Productivity
  • List Strategies to Initiate a More Respectful Climate in Your Organization
  • Use Coaching Strategies to Help Employees Resolve Issues Independently and to Alter the Disrespectful Behavior of Others
Workplace Respect

  • Identify Behaviors That Impede a Respectful Workplace
  • Assess the Intent of Disrespectful Behaviors in Your Organization
  • List the Components of a Respectful Workplace
Effects of Incivility in the Workplace

  • List the Physical and Psychological Effects of Disrespectful Behavior on Employees
  • Discuss How Disrespectful Behavior Affects Productivity
  • Translate a Company’s Lost Revenue Caused By Incivility into a Specific Dollar Amount
  • List the Important Differences Between Healthy Workplace Legislation and Current Equal Employment Opportunity and Harassment Laws
Strategies That Create Respectful Workplaces

  • Describe How a Leader’s Actions Foster a Respectful Workplace Culture
  • List Specific Actions a Leader Must Take to Insure Workplace Respect
  • Assess Your Own Strengths and Areas for Improvement in Establishing a Respectful Workplace
  • List Practices Other Organizations Use to Support a Respectful Workplace Culture
Coaching Solutions That Maintain Respectful Workplaces

  • Identify Steps Employees Can Use to Deal Successfully with Disrespectful Situations
  • Apply Managerial Coaching Strategies to End Disrespectful Behaviors in the Workplace
  • Use Questions to Engage Employees in Productive Performance Discussions
Bullying in the Workplace

  • Differentiate Between Disrespectful Behavior and Bullying
  • List Actions Employees Can Take
  • Identify Ways Your Organization Can Address Bullying

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (5)

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