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Operations Courses Online

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Learn the essential principles and strategies of business operations from the convenience of your own home in this online course. Develop the skills needed to effectively manage resources, optimize processes, and enhance efficiency in any organization.

10 classes have spots left

Global Supply Chain Management: Best Practices in Import and Export Operations

American Management Association

Gain skills to excel in international supply chain management and drive risk and spending out of your global supply chain. This course will provide you with a foundation in global trade regulations, procedures, and documentation, allowing you to apply your new skill sets in the workplace. Learn from recognized experts and gain a competitive edge in the import and export operations field.

(5) All levels 21 and older
$2,295

2 sessions

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Customer Service Excellence:How to Win & Keep Customers

American Management Association

Learn the essential skills to provide exceptional customer service and gain a competitive advantage in today's business environment. Join this course at the American Management Association and discover how to deliver better service, increase customer satisfaction, and manage challenging situations with professionalism. Sign up now and enhance your customer relationships for long-term success.

(5) All levels 21 and older
$2,295

2 sessions

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Six Sigma

Computer Training Source, Inc. @ Online Classroom

Master the art of process improvement with our comprehensive Six Sigma training. Achieve a Green Belt certification and gain the skills to lead successful process improvement initiatives. Prepare for success with our 100% certification exam pass guarantee.

(21) All levels 18 and older
$2,895

5 sessions

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Exceptional Customer Service

Training Connection @ Online

Master the art of providing outstanding customer service with this comprehensive training program. Learn essential skills such as making a good first impression, maintaining a positive attitude, and dealing with difficult customers. Enhance customer satisfaction and boost your business success with our exceptional customer service course.

(158) All levels 14 and older

Lean Six Sigma Black Belt Certification

Six Sigma Development Solutions, Inc. - Virtually Online

The Lean Six Sigma Black Belt certification course uses simulations to learn the importance of data and statistics when solving a process problem. You will learn powerful root cause analysis tools as well as Minitab. The instructors will keep you engaged and excited! At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Black Belt Certification project.

(1) Intermediate 21 and older
$2,999

5 sessions

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Improving Customer Service

Improving Communications @ Virtual Classroom

Learn to exceed customer expectations, increase job satisfaction, and advance in the service industry with this Improving Communications course. Gain tools to develop better customer skills and maximize efficiency, leading to increased customer satisfaction and referral. Don't miss out on this opportunity to improve your customer service abilities and increase your value in the industry.

(45) All levels 18 and older

Becoming a Trusted Advisor

American Management Association

Learn how to develop valuable customer relationships and become a trusted advisor in this workshop at the American Management Association. Gain the skills to navigate critical conversations, build trust, and influence clients, ultimately growing your business. Join today and become a highly valued business partner.

(5) All levels 21 and older

Lean Six Sigma Black Belt Certification

Six Sigma Development Solutions, Inc.

The Lean Six Sigma Black Belt certification course is full of games, videos, and other active learning. Learn the importance of data and statistics when solving a process problem and learn powerful root cause analysis tools as well as Minitab as a statistical analysis tool throughout the course. At the end of the course, you will have the tools to complete your Six Sigma Black Belt Certification project.

(1) Intermediate 21 and older
$2,999

5 sessions

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Lean Six Sigma Black Belt Certification

Six Sigma Development Solutions, Inc. - Virtually Online

The Lean Six Sigma Black Belt certification course is full of games, videos, and other active learning. We will learn the importance of data and statistics when solving a process problem. You will learn powerful root cause analysis tools as well as using Minitab as a statistical analysis tool throughout the course. At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Black Belt Certification project.

(1) Intermediate 21 and older
$2,999

5 sessions

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Emotional Intelligence & Customer Service

Improving Communications @ Virtual Classroom

Learn the essential skills needed to provide effective customer service in times of crisis. Gain insights into emotional control, understanding customer reactions, and developing strategies to manage their fears. Join our interactive online class to enhance your customer-centered attitude and empower others with respect and choice.

(45) All levels 18 and older
51 operations classes that have ended
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ToP Facilitation Methods

Institute of Cultural Affairs

Do you struggle with circular conversation in meetings that don't seem to go anywhere? Are you anxious about what to do when conflict arises or someone dominates the conversation? Do you feel like a used car salesman trying to get people to stay committed and motivated to group projects? In this engaging course you will learn three simple, universally applicable approaches to help you confidently move any group from conflict or confusion to consensus...

(2) All levels 16 and older
No upcoming schedules
$1,150

3 sessions

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ToP Secrets of Implementation

Institute of Cultural Affairs @ 4750 N Sheridan Rd, Chicago, IL

Re-strategize for new situations, explore ways to meet deliverables in a virtual environment, bring new partners to the table mid-stream, and stay participatory and collaborative through virtual communication.  Course Applicable to: Leaders needing to develop new methods for implementing plans.Those wanting a framework for implementation of strategies.Facilitators desiring to add new online templates and processes to their toolbox. Our plans...

(2) All levels 16 and older
No upcoming schedules
$600

2 sessions

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Approaches to Environmental Scanning

Institute of Cultural Affairs @ 4750 N Sheridan Rd, Chicago, IL

Before planning for the future, groups need to understand their history and the current dilemmas they face, as well as anticipate shifts and trends in their larger environment. Environmental Scanning provides a way to quickly understand customer, staff or community perceptions and needs, delve into relevant data, and get groups on the same page to launch their work, but one size doesn’t fit all! In this three day course, participants will...

(2) Intermediate 16 and older
No upcoming schedules
$600
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ToP Strategic Planning

Institute of Cultural Affairs

In this course, you’ll weave together individual ToP methods into a comprehensive, step-by-step approach to help groups answer their most important strategic questions. Learn to help groups: Creatively visualize and come to agreement around their ideal future Honestly confront their most stubborn blocks to success Align around powerful, innovative shared intentions Define measurable goals Commit to accountable plans of action Strategic...

(2) Intermediate 16 and older
No upcoming schedules

Process Mapping for Beginners (Virtual Workshop)

MyLeanBusiness, Inc.

PROCESS MAPPING FOR BEGINNERS (VIRTUAL WORKSHOP) Learn the basics of Process Mapping and how it's used to plan and improve business operations.  This course will teach you how to map processes with ease and equip you with the ability to start mapping simple processes immediately.  Participants will have the opportunity to practice creating standard process maps. You Will Learn: Process Mapping Standards including Structure, Symbols...

(3) Beginner 18 and older
No upcoming schedules
$299
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Lean Practitioner

Lean Methods Group @ Virtual Classroom

Learn how to apply Lean concepts and techniques in any industry with Lean methods Group's Lean Practitioner course. This class goes beyond theory to teach the skills needed for problem-solving and continuous improvement, helping you align Lean activities and strategic objectives. Join this course to become an advocate for continuous improvement and accelerate the positive impact of Lean on your organization.

All levels 18 and older
No upcoming schedules
$3,000

8 sessions

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Lean Six Sigma Green Belt Certification

Six Sigma Development Solutions, Inc. - Virtually Online

The Lean Six Sigma Green Belt course teaches the importance of data and statistics when solving a process problem. You will learn powerful root cause analysis tools as well as using Minitab as a statistical analysis tool throughout the course. The instructors will keep you engaged and excited! At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Green Belt Certification project.

(1) Intermediate 21 and older
No upcoming schedules
$2,999

5 sessions

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Six Sigma: Green Belt Certification (Virtual)

Technical Institute of America @ TIA Online Classroom, New York, NY

Looking to learn Six Sigma? We have helped thousands to get certified. Six Sigma is used by many companies to improve their quality products and services. TIA certifies thousands of individuals every year. We can help you applied for that job that requires a Six Sigma certification in only a few days. This 5 day course prepares and certifies individuals to become Six Sigma Green Belt Certified (SSGBC).  This course also counts as 35 PDU's...

(632) All levels 18 and older
No upcoming schedules
$899

5 sessions

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Lean Six Sigma Green Belt Certification

Six Sigma Development Solutions, Inc. - Virtually Online

The Lean Six Sigma Green Belt course is full of games, videos, and other active learning. We will be using simulations to learn the importance of data and statistics when solving a problem. You will learn powerful root cause analysis tools as well as using Minitab as a statistical analysis tool throughout the course. At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Green Belt Certification project.

(1) Intermediate 21 and older
No upcoming schedules
$2,999
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Advanced Course in Strategic Marketing

American Management Association

Master the art of strategic marketing and unlock new growth opportunities with the Advanced Course in Strategic Marketing. Gain cutting-edge knowledge and tools to increase customer spending and acquire new ones. This course will help you integrate marketing strategies with corporate goals and leverage e-commerce technology for maximum impact.

(5) Advanced 21 and older
$2,595

15 sessions

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